FAQs

There is NO COST for used cooking oil recycling service!

After an Account Representative meets with you to assess your needs, we will provide you with a clean, durable storage container to store used cooking oil, and arrange a collection schedule for you. After each collection, we will record the amount of useable oil, which is usually the majority of the total volume collected. Any rebates will be issued based on that amount depending on your volume.

The oil we collect is turned into renewable fuel at one of our state-of-the-art production facilities. The resulting fuel is then distributed throughout the region to provide sustainable fuel for vehicles, aircrafts, and more.

The oil we collect is taken in long-haul trucks to one of the many processing plants we have nationwide.

Frequencies are set based on your historical oil production and the size of your container. We understand that cooking oil production can increase based on a variety of factors. If you find your container is filling up more frequently than usual, let us know and we’ll adjust the schedule.

Call, text, or email customer service for a pickup and store additional oil in buckets or cubes that the cooking oil originally comes in, next to our container. Make sure to notify customer service of the additional oil so we can notify the driver.

Yes! We offer grease trap cleaning service in many areas. This is a separate service, and pricing can vary. Please contact customer service for additional information.

Customer Service must confirm we have the proper address and when the last check was received.

There is no public drop-off for residential oil. You must be a business for Mahoney to service you. We offer one-time services for special events, such as festivals and fairs.

Cleaning frequency will vary depending on the size of your trap and the amount of grease used in your kitchen. Most cities require traps be cleaned frequently enough to maintain less than a specified level of FOG (fats, oils and greases) accumulation. This usually results in cleaning at least once per quarter, and sometimes more frequently. Our Account Managers can help you determine an appropriate cleaning frequency.

99% of the grease trap material we pump is taken to anaerobic digesters, where it is turned into clean energy for heating and power. The remainder is processed at our licensed facilities and treated according to local environmental regulations. No grease trap material is ever put down the drain.

Overflowing grease traps can either be the result of going too long between cleanings, or a problem with your pipes. In either scenario, we recommend you consult with a plumber to ensure the issue is addressed swiftly and completely.

Yes! We offer FREE used cooking oil recycling service. Please contact customer service to get started.

We offer a variety of options to pay for your service.
- Auto-pay: Call our Accounting Team to set up your account on auto-pay with a credit card (800) 892-9392
– Pay Online: Visit our payment page - www.mahoneyes.com/make-a-payment/
- Check: Check the invoice you received for the address to send in your payment.

Check the invoice you received for the address to send in your payment. Call our Accounting Team to set up your account on autopay with a credit card, (800) 892-9392, or make a payment online www.mahoneyes.com/make-a-payment/

Renewable diesel fuel has several advantages over fossil diesel. Compared to fossil diesel, renewable
diesel can reduce greenhouse gas emissions by up to 75% gas emissions (CO2 equivalent) over its life cycle.

Renewable diesel, or HVO (Hydrotreated Vegetable Oil), is sometimes confused with biodiesel or FAME (Fatty Acid Methyl Ester). The main differences between the two are found in their chemical compositions, performances in cold weather and storage qualities. Biodiesel contains oxygen, making it different from both fossil diesel and renewable diesel and renewable diesel and therefore it cannot act as a 100% substitute. Nearly all OEMs limit biodiesel content to 20% with some only allowing 5%

Neste is in the business of fighting climate change! They are committed to helping North American businesses and cities reduce their carbon footprint through renewable solutions. Mahoney (formerly SeQuential) plays a role in this mission by collecting and supplying used cooking oil that is transformed into renewable fuels. Learn more about Neste here.

Mahoney is a subsidiary of Neste as of 2019.